Support
Manage customer support with a full-featured ticketing system. Track issues from creation to resolution with SLA enforcement, priority-based routing, and a self-service knowledge base.
TicketsSLAKnowledge Base
Features
Issue Tracking
Create and track support tickets with priority levels, assignments, and status workflows.
SLA Management
Define service level agreements with response and resolution time targets and automatic escalation.
Knowledge Base
Build a searchable knowledge base for customers and support agents to find answers quickly.
Customer Portal
Let customers submit and track their own support requests through a self-service portal.
API Modules
Explore the API entities that power Support.